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Terms of Service

Last Modified: JULY 02, 2019

This Agreement contains the complete terms and conditions that apply to your donation towards Definitive Networks. The Agreement describes the full agreement between you and us and supersedes all prior or contemporaneous agreements, representations, and understandings concerning us, our websites, and game servers. Please read these terms of use carefully before making a donation. Amendments to this agreement can be made and effected by us from time to time without specific notice to your end. This document reflects the latest agreement; you should carefully review this each time before making a donation. 

PAYMENT & REWARDS

By using PayPal to handle payments you also agree to PayPal Acceptable Use Policy. (https://www.paypal.com/en/webapps/mpp/ua/acceptableuse-full)

You must use your rank appropriately and not abuse the abilities that come with your rank. Any abuse of your VIP powers may result in a warning, demotion, or removal of your service access. You are NOT entitled to a refund if you lose your rank due to abusing your powers. Removal of your rank, perks, rewards or any other benefits received after donation may be done under any circumstance we deem necessary or appropriate, we are also not obligated to warn you before removing or altering your rank, perks, rewards or any other benefits received after donation.

If any rank, perks, rewards or any other benefits received are lost due to technical issues, you must provide evidence of an apparent attempt to contact us (Somebody of Community Assistant, Community Leader, or Owner status) within a week of the issue occurring. If we do not resolve the technical issue within seven days of it being clearly brought to our attention, you are eligible for a full refund. Under no other circumstances can we offer you a refund.

We retain the right to modify your rank, perks, rewards or any other benefits you received at any time, for any reason. We also are not obligated to inform you of these changes before or after they are made. 

PERSONAL

You agree that you have permission from the PayPal account holder for your donation.

OVERVIEW

If you break this agreement we retain the right to ban the Steam account linked with the payment, any computers and IP addresses associated with that account for any amount of time deemed appropriate by us, we also may remove your rank, perks, rewards or any other benefits received after donation. Chargebacks are prohibited, doing so will result in a community ban, and immediate removal of your rank, perks, rewards, or any other benefit received from the associated donation if attempted.